1. Information We Collect

• Personal Information: We collect details such as your name, email address, phone number, billing address, payment information, and transaction details to provide our services.

• Usage Data: This includes IP address, browser type, device information, location, and activity logs to improve user experience and ensure app security.

• Additional Information: If you use message boards, chat rooms, or leave feedback, we may collect and retain such information to resolve disputes, provide customer support, and troubleshoot issues.
   

2. How We Use Your Information

• To process transactions and provide seamless services, including creating unique identifiers like Virtual Payment Addresses.

• To improve our platform through analytics, user feedback, and customization.

• To detect and protect against fraud, error, or criminal activity.

• To send updates, promotional offers, and service-related notifications.

• To comply with legal obligations and enforce our Terms of Use.
   

3. Data Security

• We employ stringent security measures, including advanced encryption and PCI DSS-compliant systems, to safeguard your data.

• Your information is accessible only to authorized personnel and is protected against unauthorized access, misuse, or alteration.

• All data transfers occur through secure channels to prevent interception or unauthorized access.
   

4. Sharing of Information

• Legal Obligations: We may disclose personal information to comply with subpoenas, court orders, or other legal processes.

• Business Transactions: In case of mergers, acquisitions, or restructuring, personal data may be transferred to the new entity, which will adhere to this privacy policy.

• Service Providers: We may share data with trusted third parties solely for service delivery and support.

• Good Faith Disclosures: Information may be shared to protect the rights, property, or safety of our users or the public.
   

5. Your Rights

• Access and Correction: You may request access to or correction of your personal data.

• Deletion Requests: You can request the deletion of your information, subject to legal or regulatory obligations.

• Contact Us: For privacy-related concerns, contact us at support@nexdha.com.
   

6. Consent

By downloading and using the app, you consent to the collection, use, and sharing of your information in accordance with this Privacy Policy and the Terms of Use. If you do not agree with these terms, we cannot onboard you as a user.
 

7. Updates to Privacy Policy

This Privacy Policy is subject to change without prior notice. We encourage users to review the policy periodically. Continued use of the app constitutes acceptance of the updated terms.
 

8. Security Precautions

• We employ industry-standard practices to protect your data against unauthorized access.

• Any changes to your account information are processed through secure channels to ensure safety.
   

9. Collection of Personally Identifiable Information

• Registration is mandatory to use the app, and once provided, your personal information is no longer anonymous to us.

• We may track your behavior on the app to improve user experience and security.

• Transactional data such as billing address and location may be collected to provide better services.
   

10. Use of Demographic/Profile Data

• Personal information is used to provide the requested services and customize user experiences.

• This includes resolving disputes, troubleshooting issues, and notifying users about offers or updates.

• IP addresses are used for diagnostics, security, and gathering demographic information.
   

By using Nexdha AI Fintech Private Limited’s app and website, you expressly consent to our collection, use, and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.