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Frequently Asked Questions (FAQs)

1. General Questions

Q: What is Nexdha.com?
A: Nexdha.com is a platform combining MachPay for bill payment services and LearnAcadme for online learning solutions.

Q: Is Nexdha.com secure?
A: Yes, Nexdha is PCI DSS-certified, ensuring all transactions and user data are secure.

2. Bill Payment Services (MachPay)

Q: What types of bills can I pay using MachPay?
A: You can pay utility bills (electricity, water, gas), mobile recharges, broadband, FASTag recharges, and more.

Q: What payment methods are accepted?
A: We accept credit/debit cards, UPI, and net banking.

Q: What should I do if a payment fails?
A: Please contact our support team at support@nexdha.com with your transaction details.

3. Online Learning (LearnAcadme)

Q: What types of courses are available?
A: LearnAcadme offers skill development, certification programs, and academic tutoring courses.

Q: How can I access the courses?
A: After registering on LearnAcadme, you can access courses via your dashboard.

Q: Will I receive a certificate after completing a course?
A: Yes, you will receive a certificate upon successful completion of eligible courses.

4. Contact and Support

Q: How can I contact Nexdha support?
A: You can reach us via email at support@nexdha.com or call us at +91-9444279370.

Q: Where is Nexdha headquartered?
A: Nexdha AI Fintech Pvt Ltd is headquartered in Chennai, India.
 

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